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Showing posts from February, 2018

How automating feedback with AI powered conversations can aid decision making in real-time

How automating feedback with AI powered conversations can aid decision making in real-time All systems need feedback to learn, improve and course correct. The autopilot functionality in driverless cars is a perfect example. Sensors measure the desired speed and position of the vehicle — among other indicators — and send that data to control systems which adjust accordingly. Gathering rich, organic feedback on a continuous basis is necessary for managers and regulators to make informed decisions. Robust feedback means honoring people’s authentic voices, rather than shoehorning them into a multiple choice format. It means taking the time to find out how many others share what may be a surprising opinion (to management) or understanding of a situation. It means preserving minority opinions. It means listening well. But getting rich feedback from a population usually starts with in-depth interviews of a representative sample. Surveys are then created based on the interviews to see which id

Artificial intelligence will have a major impact on employment.

Artificial intelligence will have a major impact on employment. “Strong AI,” which has as its goal automating all the tasks, cognitive as well as physical, that humans can perform. Strong AI differs from “Weak AI,” which has as its goal simply providing help to humans. Opinions about the societal impact of this rapidly accelerating technological revolution span the spectrum from anticipated utopias to the fear of existential threats to humanity. Indeed AI and automation are already having profound effects on employment, as former assembly line workers, postal employees, and bank tellers will confirm. Also, soon to be affected are even some mid-level professionals such as attorneys, radiologists, stockbrokers, and newspaper writers. I think that the result of all of this automation will be continuing structural unemployment, especially among unskilled and not-sufficiently educated people. The question is, how will all these abundant goods and services be distributed? Just to those few w

Lifetime learning, continued training and retraining throughout their lives are key to staying ahead of increasingly...

Lifetime learning, continued training and retraining throughout their lives are key to staying ahead of increasingly skilled machines Robots are getting very good at a whole bunch of jobs and tasks, but there are still many categories in which humans perform better. And, perhaps more importantly, robots and other forms of automation can aid in the creation of new and better jobs for humans. As a result, while we do expect that some jobs will disappear, other jobs will be created and some existing jobs will become more valuable. Workers, for their part, have to be strategic and aim for the jobs least likely to be overtaken by robots or other machines. They have to commit to a lifetime of practicing and updating their skills. There are three areas where humans have a distinct advantage over machines. These are areas that are key to job creation. Where humans beat machines. Creative endeavours : These include creative writing, entrepreneurship, and scientific discovery. These can be highl